South West Water has informed St.Erth Parish Council that it will be carrying out maintenance works at the Hayle Sewage Treatment Works (St.Erth) starting on 13th May for ten working days and then again, during July for twenty days.
SWW say that this work is highly unlikely to cause smells but that if residents do notice any odour, they should contact SWW on 0800 169 1144 and report it.
St Erth Parish Council is aware of the smells which have occurred over the past few days and have reported this unacceptable situation to the company. South West Water has promised to take action to remedy this problem but residents are still encouraged to report further odours to the company using its freephone number – 0800 169 1144.
Since publishing this article, St Erth Parish Council has received many complaints about the smell being caused by these maintenance works and has complained to South West Water on behalf of residents.
The following response has been received from Peter Kelland – SWW’s Catchment Manager for our area:
“I can only apologise unreservedly for the odours that have been experienced.
The work being undertaken is essential maintenance and was initially planned for later in the year. Unfortunately, due to a problem with the biological process in one of the digesters, we have had to accelerate the work and the odours being generated are as a result of the contents turning slightly acidic. This was unforeseeable and it was not until we started to remove the contents that the full extent of the problem became known.
Please let me assure you that we are taking steps to reduce the impact of the work with the use of odour suppression equipment, and we are also in the process of building a temporary structure over the working area to contain odours.
I am afraid that I cannot guarantee this will remove the odours completely, but it should significantly reduce them.
We have suspended work as of lunchtime today until Tuesday next week in order to minimise any impact over the bank holiday weekend. Work will restart next Tuesday and should be completed by 5th June.
Again, please let me assure you we are listening to, and do want be proactive in communicating with the local community. However, as with any essential work, issues do occasionally arise that cannot be foreseen and removed, but we aim to be as pro-active as possible in mitigating these.
I hope this goes some way to resolving your concerns.”
St Erth Parish Council will continue to press SWW to minimise the smell problem and residents are reminded of the importance of reporting smells to SWW on its free phone number 0800 169 1144